Service Disruption to Mail Delivery

What You Need to Know

CWB National Leasing is aware of the Canada Post strike as of Friday, November 15, 2024. In the event of a service disruption, mail deliveries may be delayed. This includes upcoming statements/invoices, cheques for monthly payments, requests to pay invoices, lease/loan related documents and other notices. We are committed to keeping you informed as we learn more. In the meantime, learn how a postal strike may affect you and ways you can prepare.

Requests for Upcoming Statements/Invoices

You can use the NLi Financing Portal to access your statements or contact Customer Service at [email protected] or 1-888-599-1966 to request emailed documentation.

Making Payments

We encourage cheque payments be switched to Pre-Authorized Debit (PAD) for monthly payments. Reach out to [email protected] for a copy of the PAD forms along with instructions.

Alternatively, you can also drop-off your lease payment at CWB National Leasing.

Requests to Pay Invoices (E.g., from Vendors)

These requests should be emailed to [email protected] for processing.

Requests for Lease/Loan-Related Documents

Invoices, power of attorney, buyout quotes, expiry options and other documents can be accessed via the NLi Financing Portal or by contacting Customer Service at [email protected] or 1-888-599-1966.

Important Reminder

During the mail service disruption, you should continue to make any payments by the payment due date. We encourage you to avoid sending any payments or important documents by mail during this period, as we may not receive them in time.